Nature’s Variety, a small independent pet food company from Nevada, say they became aware of a potential problem after receiving a consumer complaint, but that no human or pet illnesses have been reported in connection with this issue and that the recall is a precautionary measure only. Subsequent testing indicated that the lot code related to the consumer complaint tested negative for Salmonella. However, additional subsequent testing found that a separate lot was contaminated with Salmonella.
The recall is limited to chicken medallions, patties, and chubs from the Chicken Formula Raw Frozen Diet range for cats and dogs, and only stock with a "Best If Used By" date of 11/10/10 is affected. The UPC codes for the affected products are "7 69949 60130 2", "7 69949 60120 3", and "7 69949 60121 0". If you have purchased one of the affected products, Nature’s Variety advises you to return unopened product to your retailer for a full refund or replacement. If you have opened the product, dispose of the unused food in a secure trashcan and return the receipt or empty container to your retailer for a full refund or replacement.
"Because pet health and safety are our top priority, Nature’s Variety takes every step necessary to ensure the quality and safety of our products. In addition to our industry best manufacturing practices, and in an abundance of caution, all Nature’s Variety raw frozen products now will undergo a ‘test and hold’ period before being released for sale," said Nature’s Variety’s CEO Reed Howlett.
The company advises that consumers with additional questions can call their Customer Care line 24 hours a day, 7 days a week at 800-374-3142, or contact them directly by visiting their website.