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How do I change my address, email
address or password?
To change any of your personal details, visit Your
Account page.
How do I subscribe or unsubscribe to the
newsletter?
To change your subscription settings, visit Your
Account page.
How do I check the status of my order?
To see if your purchase has been shipped, visit
your Order History
page and click on the order you want to check.
How do I submit a listing to the Pet
Directory?
To submit your business or shelter visit our Submission
Pages. You must be a registered user.
How do I sign up as an affiliate?
You must already be a registered member to
become an affiliate. Then, simply go to the Affiliate
Program main page and activate your affiliate
account. Activation of your affiliate account does
not mean you automatically become an affiliate. Your
website will be screened for suitability, and if
your application is successful you will
receive email confirmation.
I have added my site but it is not
showing up in the Top Site List. Why?
Your site will not appear in the list until you have
installed the Top Sites Button on your website (on a
live server) and the button has been shown a minimum
of 10 times. In addition, in any week where your
site does not generate any button
impressions, your site will not appear in the list. This is to prevent the site listing
"dead sites" that people have added but
never got round to adding the code to their
site.
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